BrikoX@lemmy.zipM to

Technology@lemmy.zipEnglish · 1 month ago

Half of businesses rethink ditching humans for customer service bots

www.theregister.com

Half of businesses rethink ditching humans for customer service bots

www.theregister.com

BrikoX@lemmy.zipM to

Technology@lemmy.zipEnglish · 1 month ago

Half of firms set to abandon plans to ditch customer service

www.theregister.com

: Agentless contact center 'not yet technically feasible, nor operationally desirable'

Agentless contact center ‘not yet technically feasible, nor operationally desirable’

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Almacca@aussie.zone
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1 month ago
Seems like a good way to ditch customers, too.

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