Just 1 in 4 AI investments bring in the ROI they promise—but CEOs just can’t resist the technology.

  • Maeve@kbin.earth
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    19 days ago

    Today, that customer support channel is hiring again: CEO Siemiatkowski said Klarna has two new agents acting as freelance customer support. It’s also piloting an “Uber type of setup” that lets the workers choose their own schedules and work from anywhere in Sweden, where Klarna is based, at pay starting at 400 Swedish krona ($41.17). Some of these agents, Siemiatkowski said, could even be customers.

    Does anyone know what inflation -adjusted starting salary and benefits were, before the AI experience?

    • stoy@lemmy.zip
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      19 days ago

      We don’t really use an hourly wage standard for office jobs in Sweden.

      Most people just gets a fixed ammount per month.

      But if we try and convert the hourly to monthy pay…

      This month is 160 work hours, so lets do some maths…

      400*160=64000

      That is a very good salary in Sweden.

      Something doesn’t add up…

      EDIT: the CEO talks about these jobs being like Uber or something…

      So… like contractors?

        • stoy@lemmy.zip
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          19 days ago

          That is what I am wondering…

          The CEO did mention the jobs being like Uber, which worries me…

          It sounds like he wants to use contractors that can quickly be terminated once AI picks up the pace…

          • Maeve@kbin.earth
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            19 days ago

            Among other things. If it’s like Uber that means there will be lulls too. And would these jobs be localized or globalized? This is just sketchy all around, but FT always carries water for their target audience, as do most publications, I suppose.