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I consent to Plex to: (i) sell certain personal information (hashed emails, advertising identifiers) to third-parties for advertising and marketing purposes; and (ii) store and/or access certain personal information (advertising identifiers, IP address, content being watched) on my device(s) and share that information with Plex’s advertising partners. This data is used to deliver personalised ads and content, ad and content measurement, audience insights and product development. Your consent applies to all devices on which you have Plex installed. You can withdraw your consent at any time in Account Settings or using this page.
Soure: https://www.plex.tv/vendors/ (Might have to clear cache)
Can also read about the changes here: https://www.plex.tv/about/privacy-legal/
I host a Plex server for close to 70 friends and family members, from multiple parts of the world. I have over 60TBs of movies, tv shows, anime, anime movies, and flac music, and everyone can connect directly to my server via my reverse proxy and my public IPs. This works on their phones, their tvs, their tablets and PCs. I have people of all ages using my server, from very young kids to very old grandparents of friends. I have friends who share their accounts with their families, meaning I probably have already hit 100+ people using my server. Everyone is able to request whatever they want through overseerr with their Plex account, and everything shows up pretty instantly as soon as it is found and downloaded. It works almost flawlessly, whether locally or remotely, from anywhere in the world. I myself don’t even reside in the same home that my Plex server resides. I paid for my lifetime pass over 10 years ago.
Can you guarantee that I can move over to jellyfin and that every single person currently using my Plex server will continue having the same level of experience and quality of life that they’re having with my Plex server currently? Because if you can’t, you just answered your own question. Sometimes we self host things for ourselves and we can deal with some pains, but sometimes we require something that works for more people than just us, and that’s when we have to make compromises. Plex is not perfect, and is actively becoming enshittified, but I can’t simply dump it and replace it with something very much meant for local or single person use rather than actively serving tens to hundreds of people off a server built with OTC components.
It’s not fair to characterize jellyfin as being unable to scale, and it’s just downright wrong to cast it as being built “for one single local user”.
Jellyfin has great support for setups that include numerous users. The entire dashboard is basically designed around this concept of an admin keeping track of dozens upon dozens of users.
You seem like you have many reservations about specific functions in Jellyfin, but you were vague in explaining thrm - what specific things are you worried about?
Can I guarantee? There are no guarantees in self hosting. By this logic you can never move away from Plex. There’s always unknowns. There’s always new issues to trip over. Plex is hardly without it’s own warts, but because they’re ‘known’ to you and your users nothing else will ever be able to measure up.
It’s a logical fallacy and a trap.
I set up Jellyfin basically overnight when the Plex pass changes occurred. Reverse proxies are trivial, as are docker containers, don’t let the anecdotes about things being hard or VPN being needed intimidate you.
There were absolutely bumps in the road. I had to make users for each person and email them customized sign-up links. Yes, that kinda sucked, but that’s the price for running and controlling the authentication yourself instead of though a 3rd party service that can and absolutely will eventually use that data to snoop.
Most of the time, once sent the link the users were fine, 9/10 of my users had no further issues and quickly adapted. For the last 1/10, I had to trouble shoot a few things and eventually ended up recommending a different device to connect with (it was an old TV with a really old version of Plex for TVs, they ended up buying a $40 Google TV device from Walmart and got set up that way).
The whole time I was running both Plex and Jellyfin so the migration process could happen at my speed.
My point is this: no, it wasn’t painless to switch. Yes, some tech support was required. Yes, the user who was getting hundreds of dollars (annually) of streaming services effectively for free had to shell out a paltry sum to upgrade and actually enjoys their experience much more now. No, that didn’t make it impossible or not worth doing.
I’m not saying what’s best for you and your users, and I’m absolutely not guaranteeing you’ll have no issues beyond these, but I hope you understand your hands aren’t actually tied, you’re just boxing yourself in.
That’s just the nature of service migration; of course for people like you who are very dependent on it, it’s not a no-brainer, but for anyone who wants to start hosting one of the two, yes it will be.
In your case yes Plex is more appropriate but at the same time the clock is ticking for Plex if they continue on this route…